Policy Practicum: COVID-19
16 March 2020
How does general policy change in the face of a known health emergency? It’s a really tough question that can be fraught with pitfalls and emotions. So, this will be the very first of an intermittent series of posts covering the policy implications of things happening in real life. First, a disclaimer I feel the…
Policy at scale: It both is and is not about the customer
16 March 2020
There’s an old quote sometimes (mis)attributed to Stalin: “The death of one man is a tragedy, the death of millions is a statistic” (Wikiquote contributors 2020). The same thing holds true when it comes to policy enforcement: A single customer can be watched carefully but hundreds or thousands of customers fall to statistics. Mass detection…