Analysis of things going on in the industry, from important announcements to emerging standards
A new investigation from the Electronic Frontier Foundation and Privacy Rights Clearinghouse1 caught my attention this week. They found that hundreds of data brokers are
You’ve got dashboards full of open rates, click rates, bounce rates, and complaint rates. You check them religiously. But when something looks “off,” what do
Back in the day, when Mickey Chandler and I were both working in deliverability and compliance for ExactTarget (later Salesforce Marketing Cloud), I put together
The year was 1997. I had been married for a few months and had not been out of school for much longer. We had just
I’ve heard rumors for a few days that Proofpoint was closing the SORBS (Spam and Open Relay Blocking System) DNSBL. Still, I had not seen
Today’s big news is the announcement concerning “Operation Endgame.” Operation Endgame is “a coordinated action against some of the most popular cybercrime platforms for delivering
The email industry is very good at fixing problems. It is considerably less good at preventing the need for a deliverability crisis response in the
Did you know that “burnout” is coming to the ICD-11 (due to release in June 2022)? It’s true. Burnout will be recognized as an occupational
There is more to the story of Dr. Ignaz Semmelweis than merely the fact that people will discount the possibility that they are, in fact,
Policies are important documents, but not everyone understands why they exist. Policies exist in order to delineate what is allowable and what is not. They
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