Month: November 2009

The hard truth about email

Many clients expect email to be sort of an automatic thing. The thinking is “I should hit ‘Send’ and it should arrive within moments.” So, sometimes those of us who work in email hear comments like the following: I understand that these delays may not be your fault, but we can’t have delays. and: It’s… Read More

Use Private Domain Registration and Go to Jail?

The 9th Circuit opinion in USA v. Kilbride has been released. This is primarily an obscenity case against the defendants for sending pornographic spam email. But, it also includes a challenge to 18 U.S.C. § 1037 on vagueness grounds. 18 U.S.C. § 1037 is the part of the [acp id=”Wikimedia-01″ media=”wiki” title=”CAN-SPAM Act of 2003″… Read More

Filters are stupid

Sometimes it bears remembering that many content filters aren’t score-based, but rather string-based. Because of this, you may have to more carefully craft your messages to deal with the fact that the filter cannot take context into account. And so, today I wish to share with you three different strings actually seen to have caused… Read More