Category: Industry

opened book

Nomenclatura

“Nomenclatura” is a Latin word that refers to the “assigning of names to things.” Merriam-Webster, ​Nomenclature, Word History​, Merriam-Webster.com Dictionary (2024), https://www.merriam-webster.com/dictionary/nomenclature#word-history (last visited Jun 2, 2024). It’s something that we often overlook, but it is very important. The names that we assign to things tell us something about them and sometimes also tell us something Read More

Domain Reputation

[acp author=”The Spamhaus DBL Team” title=”Changes in Spamhaus DBL DNSBL return codes” id=”DBL_1″ media=”blog” url=”http://www.spamhaus.org/news/article/713/” year=”2014″ month=”June” day=”15″ year_access=”2014″ month_access=”June” day_access=”16″]{author}[/acp] is making some change to their Domain Block List. The new changes will seek to emphasize domains associated with malware and bots, and allow administrators to more easily filter out entries related to legitimate Read More

BT Transitioning Away From Yahoo! Mail

British Telecom (BT) announced last year that they would be transitioning away from Yahoo! Mail’s service for their customers after a decade. Christopher Williams, ​BT dumps Yahoo! email after hacking claims​, The Telegraph (2013), http://www.telegraph.co.uk/finance/newsbysector/epic/btdota/10089355/BT-dumps-Yahoo-email-after-hacking-claims.html (last visited May 27, 2024). The concern at the time was over account security. Many BT customers reported losing control of Read More

green and yellow printed textile

Proper Assumptions

This week, I’m at the Messaging, Malware, & Mobile Anti-Abuse Working Group meeting. After all of the Tuesday sessions were over, I spoke with a colleague from another company about how I handle some aspects of providing client advice, and he suggested that I write that down in a blog post. For instance, when dealing Read More

If ESPs were like ISPs…

Everyone wants to protect users and trap data. As a result, people like to send redacted complaints to email service providers (ESPs). Generally, I’m pretty happy to work with redacted data. I need to be able to tell which client sent mail. I need to be able to tell when they sent the mail (the Read More

“Forward to a Friend” and Germany

Many folks have been talking recently about a September BGH decision holding that “emails sent using a ‘send to a friend’ function are considered spam unless the recipient had given prior express consent. ​Federal Court of Justice, Empfehlungs-E-Mail (I-ZR-208/12) (2013).​ (A very unofficial Google Translate version of the decision is available here.) This is a Read More

Don’t opt-out of spam?

Yesterday, Laura Atkins wrote a blog post which suggests that unsubscribing from spam doesn’t result in receiving more spam ​(Atkins 2013)​. I know that this is a project that she’s been working on for at least a month, and I don’t have any reason to doubt her results. Additionally, she links to ​(Magill 2013)​, ​(Pogue 2013)​, Read More

Bro-status

Deliverability Relationship Marketing

A teaser ​(King 2013)​ for a Delivera whitepaper by Ken Magill provided blog fodder for Laura Atkins over at Word to the Wise ​(Atkins 2013)​. Ken’s premise, with which Laura agrees, is that ESPs which start talking about the wonderful relationships they have with folks at Spamhaus or at various ISPs should cause you to be Read More

Why Does All of This Matter?

Sometimes, you just want to beat your head against your desk, put your head in your hands and cry, and then beat your head against the wall. I’m kind of at that point at the moment. Why? “Probably,” as Jack Handy once said about the reason why raindrops would be God’s tears, “because of something Read More

Guest Blog: I am not a spammer – so why have I been blocked?

screenshot of an email inbox filled with spam

screenshot of an email inbox filled with spam (Photo credit: Wikipedia)

Today’s post comes from Richard Bewley. He’s a deliverability expert in ExactTarget’s London office. Since I’m at ET as well, we sometimes get the opportunity to work together and I’ve found him to be pretty solid in the advice that he gives clients and thought that you might enjoy his insight.

So, without further ado, take it away, Richard!

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