Category: Email

Deliverability, authentication, sending practices, and messaging operations

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Email

Who Is Your Program For?

Every email program starts with a decision. It is not about authentication protocols or sending infrastructure or compliance frameworks. The first and most fundamental decision

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Email

Make It Easy To Leave

A question came up today about whether placing unsubscribe links behind a login requirement complies with CAN-SPAM. This fairly common implementation choice deserves scrutiny from

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Email

Bigger Is Rarely Better

One of the most common mistakes I’ve seen in email marketing is marketers obsessing over list size — especially at the executive level. The thinking

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February 2026
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