What is a spamtrap?
One of the issues that I get to deal with in policy enforcement is handling complaints about customers sending messages to “spamtraps.” This invariably leads to a discussion about what, exactly, is a spamtrap? There are a lot of different answers out there. For instance, a 2019 blog post at Validity asserts that it is…
Mental Health on Teams
Did you know that “burnout” is coming to the ICD-11 (due to be released in June 2022)? It’s true. Burnout will be recognized as an occupational syndrome resulting from work-related stress. Burn-out is a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed. It is characterized by three dimensions: feelings…
Enforcement is therapeutic
Policies exist for a reason. For instance, most email service providers have a policy forbidding the use of non-opt-in lists. Those policies exist because of statements like this one: Microsoft prohibits the use of the service in any manner associated with the transmission, distribution, or delivery of any unsolicited bulk or unsolicited commercial e-mail (“spam”). You…
Oklahoma does … something?
On January 13, Rep. Collin Walke (D-Oklahoma City) filed the [acp title=”Oklahoma E-Mail Communication Content Privacy Protection Act” media=”website” url=”https://legiscan.com/OK/sponsors/HB2810/2020″ author=”Collin Walke” id=”walke-01″ day=”13″ month=”January” year=”2020″ day_access=”22″ month_access=”January” year_access=”2020″]{title}[/acp]. This bill is intended to “make it illegal for companies, like Google or Microsoft, that host email servers to glean information from users” [acp title=”Facebook post”…
Who is your program for?
When designing something, one of the things which have to be done first is to consider what the purpose of the thing is. Many design decisions are based upon a consideration of whom the program is intended to benefit. Some decisions will seem to benefit both parties. “If people will give us their email addresses,…
Tone Matters
There is more to the story of Dr. Ignaz Semmelweis than merely the fact that people will discount the possibility that they are, in fact, responsible for things that happen. Another part of the story which is important to us is found in how Dr. Semmelweis responded to criticism. To put things mildly and diplomatically,…
US Supreme Court to consider TCPA case
https://www.supremecourt.gov/docket/docketfiles/html/public/19-631.html is the docket page for Barr, et al., v. American Association of Political Consultants, Inc., et al. This is a TCPA case involving automated calls with both the Petitioner and the Respondent in agreement as to what they feel the outcome should be. The favored result would probably gut the TCPA’s prohibition against the…
Sometimes, it’s you
Today’s post comes to us from the story of a 19th-century doctor: [acp author=”Imre Zoltán” title=”Ignaz Semmelweis” id=”Brit-1″ url=”https://www.britannica.com/biography/Ignaz-Semmelweis” media=”website” publisher=”Encylopedia Britannica” day=”19″ month=”August” year=”2019″ day_access=”10″ month_access=”January” year_access=”2020″]{title}[/acp]. Dr. Semmelweis was an obstetrician in Vienna who obtained his degree in 1844 and was appointed assistant at the obstetric clinic in Vienna’s General Hospital. There were…