Author: Mickey Chandler

Ignaz Semmelweis

Tone Matters

There is more to the story of Dr. Ignaz Semmelweis than merely the fact that people will discount the possibility that they are, in fact, responsible for things that happen. Another part of the story which is important to us is found in how Dr. Semmelweis responded to criticism. To put things mildly and diplomatically,… Read More

US Supreme Court to consider TCPA case

https://www.supremecourt.gov/docket/docketfiles/html/public/19-631.html is the docket page for Barr, et al., v. American Association of Political Consultants, Inc., et al. This is a TCPA case involving automated calls with both the Petitioner and the Respondent in agreement as to what they feel the outcome should be. The favored result would probably gut the TCPA’s prohibition against the… Read More

Ignaz Semmelweis

Sometimes, it’s you

Today’s post comes to us from the story of a 19th-century doctor: Ignaz Semmelweis. Dr. Semmelweis was an obstetrician in Vienna who obtained his degree in 1844 and was appointed assistant at the obstetric clinic in Vienna’s General Hospital. There were two wards at the clinic. One was staffed by doctors and trainees. The other… Read More

Why Is Policy Important?

Policies are important documents, but not everyone understands why they exist. Policies exist in order to delineate what is allowable and what is not. They also exist in order to inform people as to what rules will be followed in certain situations. This blog has both kinds of policies. We have a Privacy Policy that… Read More

Herd Immunity

It’s the time of year when people start getting their flu shots. Flu vaccinations are important for a number of reasons, not the least of which is the concept of “herd immunity.” Part of that concept is that everything does not always go according to plan. That is, some people will get sick despite being… Read More

Real impacts of spam

I don’t talk about it very often, but there are some real consequences to even the existence of spam. All the way back in 2004, the FTC mentioned it as a driver in address churn[1] . Of course, wanted messages get lost. Finally, we can blame the mere existence of spam for the existence of… Read More

Political spam: A Few Stats

I’m not enamored with political senders. As a group, they tend to have a sense of entitlement to engage in poor practices. So, they buy, sell, rent, and trade lists. Today’s post is a case study in the last presidential election. I gave tagged addresses to the Trump, Warren, Sanders, and Clinton campaigns. In each… Read More

Overwhelmed Recipients

On the twelfth¬†day of Listmas, my data showed to me overwhelmed recipients… Just about everything on our list from the 12 Days of Listmas has one result: Recipients are overwhelmed. According to The Radicati Group, Inc.’s Email Statistics Report, 2017-2021 the “average” email address should anticipate receiving 72 pieces of email per day in 2017.… Read More

Emails sent to dead folks

On the eleventh day of Listmas, my data showed to me emails sent to dead folks… Today’s post is related to yesterday’s post as well as day 6. Really, it’s all about list hygiene. The title of the post is “emails sent to dead people.” The thing is, I mean that quite literally. Often people… Read More

Re-activating old stuff

On the tenth day of Listmas, my data showed to me someone reactivating old stuff… Ah! The musty smell of old lists. You know, people who haven’t heard from the company in months and months. OR! Even better: They haven’t heard from us in years and years! It’s true! This actually happens. One of my… Read More

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