Month: February 2014

Proper Assumptions

I’m at the Messaging, Malware, & Mobile Anti-Abuse Working Group meeting this week. After all of the sessions on Tuesday were over, I was speaking with a colleague from another company about how I handle some aspects of providing client advice and he suggested that I write that down in a blog post. When dealing… Read More

If ESPs were like ISPs…

Everyone wants to protect users and trap data. As a result, people like to send redacted complaints to email service providers (ESPs). Generally, I’m pretty happy to work with redacted data. I need to be able to tell which client sent mail. I need to be able to tell when they sent the mail (the… Read More

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