Proper Assumptions
20 February 2014
This week, I’m at the Messaging, Malware, & Mobile Anti-Abuse Working Group meeting. After all of the Tuesday sessions were over, I spoke with a colleague from another company about how I handle some aspects of providing client advice, and he suggested that I write that down in a blog post. For instance, when dealing
I Can’t Give You What You Want
4 May 2010
Yesterday, I was talking with a potential client about engaging my services. The prospect asked for a guarantee of results with regard to a smallish blocking list, and left the telephone call unhappy because I would not do that. The reason that I, and indeed ANY email delivery consultant, cannot guarantee results seems obvious to