Internet service provider
Guest Post: Your Problems Are Bigger Than You Think
Image via Wikipedia A few days ago, I was approached by a delivery consultant. Frustration abounded, and while this person didn’t need my assistance with anything, there was a need for someone to vent at for a few minutes. This person, whom we shall name “Gary” for the purposes of this post, agreed to write [...]
Email is about relationships
Did you know that it’s entirely possible to learn the wrong lessons? Well, it is. I use Zemanta to suggest possible links for blog posts. As I was writing yesterday’s blog post, a suggested link came up dealing with CAN-SPAM and the definition of “spam”. That link shows how some people just don’t get it [...]
A Brief History of Spam
Today, while having a look around my RSS feeds, I came across a blurb at FastCompany.com for its “Infographic of the Day” feature. Today’s feature is “The Spam Industry.” You can click the image for a closer look. In the graphic you can see the back and forth battle between those purveyors of All That [...]
The Legal Status of Feedback Loops
An interesting question comes in today: “Is it required by law to unsubscribe feedback loop complaints received by senders?” And I call it interesting because it’s a question dealing with legal status, and not best practices. So, today’s post gets a caveat: I am not an attorney licensed to practice in any jurisdiction and so [...]
R-E-S-P-E-C-T
Image via Wikipedia One of the hardest things for marketers who claim to understand what they are doing is actually act like it. For people who supposedly understand that there is a flood of things to look at and listen to, they sometimes act as though theirs is the only message out there to be [...]
Top 10 Posts of 2009
So, yesterday I put out a list of the bottom 10 posts of 2009. I promised then that I’d put out a list of the top 10 posts today, and here they are (in reverse order — #1 is really #10). IP relisted despite no more mail being sent. It seems like I blogged about [...]
Barry Speaks: We won’t shut-up and eat your spam
Today we have a guest post from the ever popular Barry. Barry is overworked and underpaid, and wants to get the word out: I’ve been hearing a lot of chatter about how ESPs think the ISPs should just shut up and eat their spam. That if the ISPs understood how hard they’re working, and what [...]
Efficiency? What Efficiency?
Image via Wikipedia The 5th Circuit makes an interesting observation in its Central Hudson analysis in footnote 24 of its recent White Buffalo Ventures decision: …courts’ tendency to favor the server efficiency interest in name but the user efficiency interest in substance. The 5th Circuit had, properly, rejected the University of Texas’argument that spam from [...]
