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Talk to the Hand

Image by mahalie via Flickr Nothing says “I disrespect you” like the phrase “talk to the hand.”  It does a few things.  First, it makes the speaker look juvenile, as this was something that we did in high school almost 20 years ago.  Second, it says that speaker’s mind is closed.  Third, it says that [...]

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Top 10 Posts of 2010

Image by yewenyi via Flickr HAPPY NEW YEAR! On Friday, we looked at the bottom 10 posts of 2010.  Today, we look at the top 10 posts of 2010. As with yesterday’s list, the posts in this list were determined using Google Analytics’ determination of page views for posts written in 2010. White Paper: Top [...]

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2011: The Year Where Do Still Do Not Make Contact

Image via Wikipedia I’ve been working with email for close to 14 years now.  Sometimes, those of us who have been in the industry for a while will see something that someone does and point to that as a reason why we will never work ourselves out of a job. Well, now we are to [...]

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Answering @drdigipol

Image via Wikipedia Al Iverson, my good friend, asked me to have a look at a question asked on Twitter by @drdigipol about DNSBLs and advocacy groups.  Here’s the question (in case you don’t feel like following the link): Question re SPAM Blacklist Services: What r policies re advocacy orgs that send email not covered [...]

Guest Post: Your Problems Are Bigger Than You Think

Image via Wikipedia A few days ago, I was approached by a delivery consultant. Frustration abounded, and while this person didn’t need my assistance with anything, there was a need for someone to vent at for a few minutes. This person, whom we shall name “Gary” for the purposes of this post, agreed to write [...]

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Pre-Existing Business Relationships Don’t Matter

Image by Getty Images via Daylife I was reading the Terms of Service for an ESP today. Under the section entitled “Affirmative Consent” we read: Clients may only use [the ESP] to send email to individuals who have either provided affirmative consent through an “opt-in” process that they want to receive the type of email [...]

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Which “experts” do you listen to?

Image by Getty Images via Daylife There were a couple of blog posts yesterday interviewing experts in the field of email. Also yesterday I had a quick review of my Google Analytic stats for this site. Additionally, a friend pointed me to this terrible blog post from an ESP that isn’t even using terms in [...]

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When is a press release an advertisement?

Image via Wikipedia One of the first things I learned when I became a legal assistant is that there are rarely any pat answers. A blanket assertion is almost always wrong. (Did you see the attorney-like weasel wording there?) There has been an interesting discussion on Twitter today regarding a February Techcrunch post (and wow [...]

Use Private Domain Registration and Go to Jail?

Image via Wikipedia As reported on Spamsuite, the 9th Circuit opinion in USA v. Kilbride, (9th Cir., 2009) has been released. This is primarily an obscenity case against the defendants for sending pornographic spam email. But, it also includes a challenge to 18 U.S.C. § 1037 on vagueness grounds. 18 U.S.C. § 1037 is the [...]

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