Laura of Word to the Wise has an excellent post up on How not to handle unsubscribes regarding her experience trying (and failing) to be unsubscribed from Paypal’s lists. The only thing she left out was this quote: For example, DMA argued that ‘‘tracking by account information also makes it easier to honor opt-out requests [...]
1-800-Pet-Meds bills itself as “America’s Largest Pet Pharmacy”. And you might expect them to have good privacy policies, too, right? You’d be wrong. First off, they seem to have a problem with unsubscribing people from their lists. There’s an article that came across my desk today (courtesy of Google’s news alerts) from The Consumerist: Saturday, [...]
It’s time for another entry in the Email Hall of Shame. Tag44 has been emailing me for a while hoping that I’m in a hiring mood. Well, I am, as it happens. But I don’t hire people from unsolicited email. So, let’s start with the email:
All of a sudden, out of the clear blue sky, I start getting email from the American Medical Association. This is coming to my personal email account, one that I have never given to the AMA. As you can see, I’ve gotten 3 of them. After the 3rd one, I finally went ahead and took [...]
So, today I get email from iLinc. Unsolicited email. To an alias account. Say what? You know, the guy you want to make sure doesn’t get spam is the ISP Relations Director for a more-or-less direct competitor. That’d be me. I know who I’ve handed that particular alias to (one company, and for a very [...]
It’s been 15 minutes now. Nothing unusual. Getting to this point was really, really hard. I went through seven (7) different phone routing trees before I finally just started hitting 0 and finally got put on hold. I’m not even calling Earthlink technical support because I have a problem with my service (Earthlink provides me [...]